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What happens after you send this

A real person reads every message -- there's no ticket queue or auto-triage. Most replies go out within a business day.

Already have a question about pricing or how it works?

The Pricing page has the full breakdown of what's included at each tier, and Resources answers the questions we hear most often -- trial cards, cancellation, multi-brand and agency plans, and how the crawl itself works -- without waiting on a reply.

Chat with SurfBot

SurfBot can walk you through how any of the product's modules work, what's included at each pricing tier, billing and cancellation, and how the crawl and audits actually work under the hood -- the same detail you'd get asking a person, just instantly.

And if you're already signed in, SurfBot -- in the bottom corner of the app -- can usually answer this faster than a form. It knows your actual plan and usage: how many brands, queries, audits and checks you've used this week or month, not just how plans work in general. If it still can't help -- a bug, a refund, anything needing a real decision -- it flags the question for our team, so you don't need to leave the app first. Prefer to email instead? support@letsgetsurfaced.com reaches the same team directly.